This policy explains how Perkee LLC (“Perkee,” “we,” “us”) receives, uses, shares and retains personal information when operating perkeepay.com, its applications, the Perks system, the merchant portal and Perkee Checkout. It applies to consumers, merchant representatives, visitors and people who contact us, as well as the initial processing of payment notifications described here. Contact: info@perkeepay.com.
Key points
We use information to manage accounts, identify eligible purchases, award and redeem Perks, facilitate Checkout, provide support and protect the platform.
ATH Móvil linking allows purchases to be identified through participating merchants’ notifications. It does not grant access to your bank or ATH Móvil account.
We do not sell personal information or share a consumer’s individual purchase history between merchants. Each merchant accesses only authorized information related to its own activity.
Perkee does not hold funds in custody, has no access to private keys or recovery phrases and never requests them. Blockchain payment records may be public and persistent.
You may request access, correction, unlinking or deletion by writing to info@perkeepay.com. Account closure and data deletion are separate processes.
1 Information you provide
Consumer accounts. We receive information needed to create and manage your account, such as your name, email, phone number, account identifiers, preferences and information associated with the sign-in method used. If you link ATH Móvil, we receive the corresponding phone number and the result of verifying your control through a one-time code. The verification provider processes delivery and checking of the code.
Merchant accounts. We receive information about the merchant and its representatives, contacts, locations, public content, offers, Perks settings, public wallet address, connection settings and subscription and charge records where applicable. We protect connection access information as security information.
Communications and optional features. We receive messages, documents and evidence you send to support, along with preferences and permissions you select. If you participate in the referral program, we record the code and account relationship needed to verify the referral and award the corresponding Perks under the conditions displayed in the platform. Do not send unnecessary sensitive information or wallet secrets.
2 ATH Móvil and merchant notifications
Voluntary merchant connection. The merchant configures a webhook in its own ATH Business account: an address that receives event notifications. The merchant chooses to enable that connection and is responsible for its notice and authorization obligations. Perkee does not request, use or store its ATH Business API keys or credentials.
Consumer linking. By linking and verifying your ATH Móvil number and accepting the authorization in the Terms of Use, you permit use of the corresponding notifications to identify eligible purchases and administer Perks. Phone verification does not authorize Perkee to initiate ATH Móvil payments. We do not request ATH Móvil passwords, PINs or access codes.
Information and purpose. Notifications may include name, phone number, email, merchant, date, amount, reference and payment or refund status. We compare the information with linked accounts. When a match exists, we use the necessary information to award Perks, prevent duplicates, record activity, address adjustments or refunds and resolve issues. Perkee receives payment information; funds are paid to the merchant through the external service.
Unmatched payers. If a notification does not match a linked Perkee account, we discard the payer’s personal information.
Merchant-configured forwarding. If the feature is enabled and the merchant configures its own event receiver, Perkee may forward the received notification only to the receiver registered by that merchant to maintain its integration. This may include the notification’s original data and is not equivalent to retaining a payer profile in Perkee. The merchant authorizes forwarding and is responsible for configuration, security and data processing at its receiver, without eliminating Perkee’s own legal obligations. Discarding information in Perkee does not delete records independently held by the merchant or ATH Móvil.
3 Checkout and Perks records
If you use Perkee Checkout, we process the public wallet address, purchase, amount, discounts, offers, tip where applicable, transaction identifiers and status, network, asset, blockchain references and Perks records. We also receive necessary merchant information about purchases, redemptions, refunds and adjustments. We use these records to display history, verify transactions, administer benefits and address claims.
Checkout facilitates USDC payments on Polygon. Perkee does not hold funds in custody or have access to private keys or recovery phrases, and will never request them. A public address and payment authorization are not private keys. Wallet or conversion providers may request their own identity information under their policies; those requirements do not mean Perkee automatically receives all that information.
4 Technical information and location
When you use the services, we may receive your IP address, device type, browser, operating system, session identifiers, pages or features used, referral links and technical error or security records. We use them to operate, protect and improve the service and understand its use.
An IP address may indicate an approximate location. If an enabled feature requires precise device location, we will request the appropriate permission. You may deny or withdraw it in your device settings; this may limit location-based features. We do not use this policy as authorization to access your contacts, camera or other resources without necessary permission.
5 How we use information
We use the information described to manage accounts and verify access; identify eligible activity; award, redeem and adjust Perks; facilitate and record Checkout; display relevant merchants, benefits and offers; administer the referral program; respond to support requests; send service communications; detect fraud and abuse; produce reports; improve features; manage merchant relationships; and comply with legal obligations or address claims.
Perkee may use platform activity to present recommendations and analyze network performance. That use does not give a merchant access to a consumer’s individual history at other merchants. We process information for the purposes explained here, requested features and applicable authorizations; a new incompatible purpose requires the appropriate notice and authorization.
6 Information sharing
Merchant involved. The merchant may view information necessary to identify the consumer and manage its own purchases, redemptions, offers and claims. This does not give it access to Perkee’s user database or the consumer’s history at other merchants. Redeeming Perks does not reveal where they were earned. Shared network performance reports are aggregated or de-identified, with measures intended to prevent identification of individuals.
Service providers. Hosting, database, verification and messaging, technical maintenance, analytics and support providers may process information necessary to provide their services to Perkee, subject to appropriate restrictions and safeguards. We do not authorize their use for unrelated purposes of their own.
User direction, law and safety. We may share information following your instructions, complying with valid legal obligations or processes, addressing claims, investigating fraud or protecting rights and safety. We limit disclosure to what is necessary and permitted.
Corporate transactions. In a merger, acquisition, reorganization or asset transfer, information may be transferred as part of the transaction, subject to applicable privacy obligations. We will provide notice of material processing changes and request authorization when required. We do not sell personal information.
7 Communications and marketing
Necessary verification, security, support, account and service-change communications are distinct from marketing. Direct marketing about Perkee or participating merchants is handled through a separate authorization; it is not required to activate an account. You may withdraw it through the message’s unsubscribe mechanism or by writing to info@perkeepay.com. Withdrawal does not prevent necessary service communications or retroactively change earlier lawful processing.
8 Cookies and similar technologies
We may use cookies and similar technologies to maintain sessions, remember preferences and protect features. When measurement tools or optional technologies are enabled, we will provide appropriate information and controls and request consent when required. We do not use acceptance of the Terms of Use as consent for technologies requiring separate authorization.
You may manage cookies in your browser and permissions on your device. Blocking necessary technologies may prevent sign-in or use of certain features. Third-party technologies are also governed by their own policies.
9 Blockchain and independent services
Addresses, amounts, references and other information recorded on a public blockchain may be viewed by third parties and remain available. An address is pseudonymous, not necessarily anonymous: it may be linked to an individual using other sources. Perkee cannot delete or modify those records when closing an account or fulfilling a deletion request.
ATH Móvil, ATH Business and Evertec, as well as networks, wallets, conversion services and merchant websites, are independent services with their own practices and policies. An integration or link does not make them Perkee services or imply affiliation. This policy explains Perkee’s processing and does not replace those third parties’ policies.
10 Retention and deletion
We retain information while necessary for the described purposes. We assess the active relationship, the record’s nature, the need to address claims, prevent fraud and comply with legal, tax or recordkeeping obligations. We do not retain personal information indefinitely solely because an account once existed.
When an account closes, we delete or de-identify information no longer needed. We may retain relevant transaction, authorization, security or claim records for a justified period. Closure is immediate under the Terms of Use, but does not mean instant deletion of all records. Backups may follow a deletion cycle; their use is restricted and deletion requests must be respected if data is restored. This rule does not extend retention of unmatched payers’ personal information described in section 2.
11 Your choices and requests
You may request access to your information, correction, ATH Móvil unlinking, deletion or information about processing through enabled features or info@perkeepay.com. We will address requests under applicable law and explain any necessary limitation. You may exercise additional rights available in your jurisdiction and bring complaints to competent authorities.
We may reasonably verify your identity or authority before releasing or changing information. We will never require private keys, recovery phrases or an ATH Móvil PIN to do so. If we deny a request in whole or in part, you may request review through the same email.
Unlinking ATH Móvil prevents identification of new payments through that link; it does not reverse payments or automatically delete necessary earlier records. Account cancellation is immediate and results in loss of access and Perks, with a warning before confirmation, under the Terms of Use. Deletion in Perkee does not remove blockchain records or information independently retained by merchants or providers.
12 Security
We apply reasonable administrative and technical measures to protect information, including access restrictions, authentication and protection of communications. No system guarantees absolute security. Protect your devices and access, and report incidents to info@perkeepay.com without sending wallet secrets.
Following a security incident, we will assess and address the event and provide notifications to individuals and authorities required by applicable Puerto Rico and federal law. This policy does not limit our legal protection or notification obligations.
13 Minors and processing locations
Perkee accounts are intended for individuals at least 18 years old with legal capacity under the Terms of Use. We do not direct the service to minors or deliberately collect their information to create accounts. If you know of a minor’s account, notify info@perkeepay.com so we can review it and delete or restrict information as appropriate, with any additional legally required protections.
Perkee operates in Puerto Rico and uses infrastructure and providers that may process information in the United States or other locations where they provide services. Legal requirements may differ. Where applicable, we adopt required safeguards for international transfers; merely using Perkee does not replace separately required legal consent.
14 Changes and contact
We may update this policy. We will communicate material changes with reasonable advance notice by email or prominent notice and state their application date. We will request additional authorization where appropriate; an update does not retroactively authorize incompatible uses of previously collected information. Urgent measures required by law or security may apply when necessary, with appropriate notice.
If the Spanish and English versions differ, Spanish prevails unless legally required otherwise. For privacy questions, requests or complaints: Perkee LLC — info@perkeepay.com.